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Nuca Systems

Slow estate · Symptom

Why do bulk operations on your OpenText estate fall over past a few dozen items?

Because the cost is per item, per visible extra. Select twenty and the interface recomputes a little. Select eighty and it recomputes for all of them, every count, every column.

Failure mode 3 Search and browse

Symptom

Users learn to select items in small batches because larger selections take disproportionately longer or fail.

The workaround becomes folklore and nobody raises it, so the cost never appears in a ticket.

What we found

Per-item cost that scales with everything the interface shows for that item: counts, facets and columns recomputed for each one.

Past a few dozen items the total crosses from slow to unusable, and the point where it crosses depends on how much the default view is showing.

The fix

Trim the per-item query cost by auditing what the default view computes, and cap selection sizes where the operation cannot be made cheaper.

Measure the operation at 20, 50 and 100 items before and after, so the improvement is a number rather than an impression.

A few dozenitems is where it crosses from slow to unusable, and that point moves with what the view computes

What the logs said

timings           operation time grows faster than the selection size; step change past ~50 items
system report     default view computes counts and facets per selected item
verdict           failure mode THREE: per-item query cost, multiplied
fix               trim the view, cap the selection where needed, retest at 20/50/100